Transform ZestyAI’s business operations as a Business Strategy Operations Lead, working remotely to drive efficiency and innovation in workflows. Embrace challenges in a dynamic environment.
This individual contributor role is designed for those seeking to bridge strategy with hands-on execution. You will focus on optimizing customer operations from pricing to contract management, working closely with multiple departments. The position allows for expanding influence in strategic initiatives and AI-driven process improvements.
Key Responsibilities:
• Oversee revenue execution from pricing through to customer onboarding
• Identify operational gaps and implement strategic solutions
• Create and implement AI-first workflows for efficiency
• Collaborate on internal knowledge management processes
• Define KPIs and enhance operational reporting
Requirements:
• Expertise in solving complex operational problems
• Familiarity with CRM data and commercial operations<...