Elevate your electro-mechanical skills with Xerox as a Field Service Technician. Deliver excellent customer support while troubleshooting and repairing devices efficiently in this dynamic role.
As a Field Service Technician at Xerox, you will play a crucial role in ensuring client satisfaction through exceptional service and technical expertise. You will utilize your electro-mechanical background to conduct repairs, meet productivity goals, and manage service calls effectively. This position demands strong time management skills and physical stamina, demanding an active workday in a hands-on environment.
Key Responsibilities:
• Provide outstanding service to all clients
• Utilize electro-mechanical skills for device repairs
• Meet productivity goals, including call volume and efficiency
• Manage timely response commitments to customer requests
• Maintain cost efficiency for parts used in repairs
Requirements:
• Electro-mechanical experience and troubleshootin...