Step into the role of WMS Support and Integration Analyst, delivering exceptional technical support for Warehouse Management Systems. Help resolve complex system issues while collaborating with cross-functional teams.
This position focuses on providing expertise in WMS functionalities and fostering communication between internal and external stakeholders. You will analyze technical issues and work towards effective resolutions as well as contribute to ongoing improvements in operational processes. A collaborative approach and proficiency in SQL is essential for success.
Key Responsibilities:
• Resolve complex technical issues for warehouse management systems
• Act as a liaison for support and operations teams
• Document and track case interactions in support tools
• Perform analysis and technical research on user issues
• Participate in continuous improvement for WMS support
Requirements:
• Bachelor’s degree in IT or equivalent experience
• 3–5 years suppo...