The Level 2 Windows Server Administrator will provide day‑to‑day support and administration of Windows‑based server infrastructure, ensuring efficient operation, timely resolution of technical issues, and ensuring compliance with organizational IT policies and standards. This position involves working closely with internal customers for escalated issues and performing advanced troubleshooting, patch management, and optimization tasks.

• Perform routine maintenance tasks on Windows servers, including updates, patches, and backups.
• Configure and manage Active Directory, DNS, DHCP, Group Policy, and other core Windows services.
• Troubleshoot issues with Windows servers, including systems hosted in physical data centers as well as AWS hosted.
• Maintain and monitor file systems, ensuring capacity planning and performance tuning.
• Respond to and resolve escalated technical issues from both automated monitoring and our Global Comm...