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Wholesale Account Coordinator

Hospitality Full Benefits Career Growth
Company

Steve Madden

Location

pointe claire, Canada

Posted

June 08, 2026

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About This Opportunity

Overview

Steve Madden Canada is looking for a Wholesale Account Coordinator who provides top‑quality support to our Wholesale accounts and internal partners while responding to product, shipment, and delivery requests. The role requires a professional who excels in customer service and maintains a high level of product knowledge.

Responsibilities

  • Provide timely and accurate responses to customer email inquiries.
  • Partner with Sales and Accounts Receivable teams on credit holds and order hold issues to mitigate lost sales.
  • Make necessary changes to existing orders due to availability or delays.
  • Troubleshoot and research orders and shipping complications for expedient resolution.
  • Educate Wholesale customers on distribution capabilities and constraints as needed.
  • Create and manage RA’s, credits, and debits.
  • Assist with sales order entries and contracts during pre‑booking season.
  • Support pre‑s...