Purpose: To provide an efficient and effective administrative function to the business.
Hours of Work: 6am-2pm and 2pm-10pm rotating weekly with occasional weekend cover as needed.
Salary: £13.90
Main Duties & Responsibilities:
The main responsibilities of the role are detailed as follows, please note that this list is not exhaustive:
* Deal with incoming vehicles & despatching lorries
* Daily contact with customers/ haulers & drivers
* Main point of contact for incoming phone calls
* Fully utilise systems available i.e. Customers SAP systems, effectively use the integrated management system (Vision) to plan and execute the day to day operation
* Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis
* Stock management with regards to customer and IPS stock accuracy inbound and outbound systems