Creates a comfortable, elegant atmosphere by always preparing table settings and maintaining service stations in accordance with all company standards.
Understands the food and beverage menus and actively upsell and make recommendations based on guest preferences and dietary needs.
Manages orders for assigned areas using on‑board tools and technology. Delivers food and beverages as requested, on time, in the correct service order and according to brand standards.
Ensures service procedures are followed during meal times, including clearing and cleaning tables to brand standards.
Cultivates a memorable connection with each guest by always showing genuine interest during service and remaining fully engaged throughout the cruise.
Always observes and identifies guest preferences and adapts service accordingly, anticipating guest needs.
Understands the facilities, product and service expec...