Join Mitel as a Voice Application Developer and create innovative solutions for contact center platforms. Utilize your expertise in programming and conversational flows to enhance customer experiences.
This role focuses on designing and developing voice applications and integrations for various client challenges. As a specialist, you will work on projects involving IVRs, voice bots, and text interfaces. Your skills in programming, middleware development, and system integrations with external databases will drive successful solutions across multidisciplinary teams.
Key Responsibilities:
• Design and build voice applications and text conversational flows
• Develop middleware and backends for system integrations
• Utilize REST API, JSON, and SQL in programming
• Create call flow scripts using AI technologies
• Collaborate with teams to support customer journey discovery
Requirements:
• Bachelor’s degree in Computer Science or related field
• Experience with c...