Elevate the guest experience as a Front of House VIP Experience Manager at Cineplex in Montreal. Oversee a dedicated team to ensure high service standards in a vibrant atmosphere.
In this role, you will harness your management skills to lead staff training and maintain an exceptional dining environment. With a focus on guest rapport and service excellence, you will handle hiring and staff performance while ensuring adherence to policy and procedure.
Key Responsibilities: • Enforce service standards by training and coaching staff • Recruit and evaluate hosts, servers, and bartenders • Manage ambience including lighting and music • Ensure clean and immaculate dining area presentation • Reconcile nightly financial tasks with precision
Requirements: • 2+ years management experience in restaurant or bar settings • Flexibility in schedule including evenings, weekends • Proficient in computer operations and...