Lead VFactor Health as the Operations Director, streamlining processes and enhancing the client experience in a dynamic online health coaching environment. This pivotal leadership role is focused on system-building and operational excellence.
Join VFactor Health, where our mission is to revolutionize health coaching for GLP-1 medication users. The Director of Operations will spearhead day-to-day operations, ensuring smooth client journeys and efficient internal processes. With 5+ years of relevant experience and a knack for managing staff, you will elevate our operational framework while coordinating efforts across technology and reporting.
Key Responsibilities:
• Own the business operating rhythm and lead team meetings
• Manage the entire client journey from application to offboarding
• Oversee CRM and tech stack operations for seamless workflows
• Document SOPs and improve core business processes
• Implement metrics and reporting for operational visibility
Req...