Discover a fulfilling career as a Client Care Specialist at Lincoln Animal Hospital in Coquitlam, BC. Join a supportive team prioritizing exceptional client service and pet care.
In this role, you'll be essential in building client relationships through genuine care and top-notch service. You will manage client check-ins, answer calls, and assist with administrative tasks, maintaining a seamless experience for pet owners. Candidates with veterinary experience will find this background advantageous in addressing client needs.
Key Responsibilities:
• Provide a warm greeting and check-in for clients
• Answer and screen calls with compassion
• Organize appointment bookings and handle messages
• Conduct various office tasks, including handling mail
• Share knowledgeable information with clients
Requirements:
• Relevant customer service experience, ideally in veterinary
• Effective communication and organizational skills
• Empathetic and friendly approach
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