Shape positive customer experiences in your role as a Vehicle Delivery Coordinator at Birchwood. Guide customers through their delivery process to ensure satisfaction.
As a key player reporting to the Sales Manager, the Delivery Coordinator focuses on customer needs throughout the sales process. You will work closely with customers to schedule deliveries and provide in-depth knowledge of vehicle features. Strong organizational strength and communication skills are crucial to thrive in this role.
Key Responsibilities:
• Organize and coordinate vehicle delivery schedules
• Explain vehicle features to customers during delivery
• Foster collaboration with the sales team
• Address customer service inquiries and issues
• Maintain accurate records for delivery processes
Requirements:
• Customer-focused with a service-driven mindset
• Experience in the automotive field is a plus
• Strong communication and interpersonal skills
• Competency in Microsoft Office...