Oversee retail operations as a Sales Manager at Value Village, based in Penticton or Westbank. Focus on customer satisfaction and team dynamics while driving store performance.
As a Retail Operations Manager, you will manage the sales floor's daily operations, ensuring fast and friendly service at cash registers and donation areas. Leading a diverse team, you will analyze sales metrics, enforce merchandising standards, and implement strategies to meet financial targets. This role plays a pivotal part in the community-focused mission of Value Village.
Key Responsibilities:
• Ensure exceptional service delivery and compliance with standards
• Monitor sales performance and adjust staffing as needed
• Lead recruitment, training, and development of team members
• Handle customer service inquiries and feedback effectively
• Promote a safe work environment while protecting company assets
Requirements:
• High School diploma required; post-secondary education preferre...