Join Fairmont Chateau Laurier's team as a Valet Parking Supervisor in Ottawa. Elevate guest service through expert management of valet operations and staff training.
This role involves supervising the Valet Parking Office to ensure excellent service delivery. As a supervisor, you will manage cash operations, lead a team of valets, and maintain vehicle security to provide guests with a seamless parking experience. Strong interpersonal skills are essential for resolving issues and maintaining high satisfaction levels.
Key Responsibilities:
• Supervise daily valet parking operations and staff
• Ensure cash handling processes are accurate
• Conduct staff training to enhance service quality
• Handle guest inquiries and complaints with professionalism
• Monitor vehicle security and inventory
Requirements:
• Must possess prior supervisory experience
• Strong communication and organization abilities
• Familiarity with Microsoft Office and Opera Property Managem...