Join Valentino as a Team Manager at Holt Renfrew, where you will lead the sales team in delivering unparalleled client experiences while achieving sales performance goals. This role emphasizes coaching and operational management.
As a Team Manager, you will train and mentor staff, oversee clienteling practices, and ensure compliance with company procedures. Your leadership will empower the team to excel through effective performance-driven strategies, maintaining high product knowledge and exceptional customer service.
Key Responsibilities: • Achieve and monitor sales and clienteling KPIs • Drive performance through coaching and constructive feedback • Maintain high standards for product care and merchandising • Organize stock counts and manage operational documentation • Support staff onboarding and VIP client management
Requirements: • At least 5 years of experience in luxury retail • Proven track record...