At Amazon, we are committed to being the most customer‑centric company on earth. We are looking for an Operations Manager in Last Mile Execution to focus on safety, quality, customer experience and productivity of the operation.

• Manage day‑to‑day operations of the Last Mile Delivery Station in the North Region.


• Oversee the Under the Roof (UTR) operation focused on direct Amazon order delivery to customers.


• Set and communicate performance goals, create expectations and objectives to meet customer promise and ensure accuracy and quality.


• Lead a team of Delivery Station Managers through meetings, training, assigning duties and performance data analysis.


• Coordinate with AMZL Delivery Station On the Road (OTR) management team to establish and maintain quality control standards.


• Identify and lead process improvement initiatives and Lean tools.

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