Transform IT infrastructure with the University of Ottawa as a Senior Systems Analyst. This hybrid opportunity emphasizes server configuration and ongoing support crucial for academic success. As a key player in the IT Services team, you will be responsible for ensuring the reliable performance of the university’s server infrastructure. With over five years of experience in multi-platform environments, you'll manage system functionality and enhance end-user experiences through effective IT practices. Key Responsibilities: • Install and configure necessary server systems • Maintain comprehensive documentation for IT assets • Conduct performance monitoring of server infrastructure • Provide technical support for application testing • Analyze business processes to improve service delivery Requirements: • Degree in Computer Science/Information Technology • Minimum five years in a large-scale environment • Familiarity with tools like TOPdesk and SCCM • Ba...