Become an RMA Process Administrator with TTM Technologies, where you'll play a crucial role in quality assurance and customer satisfaction. Manage the RMA process with precision and expertise.
The RMA Process Administrator at TTM Technologies is essential for ensuring compliance and efficiency in the Returned Material Authorization process. You will open and assess customer returns, generate detailed reports, and support quality engineering initiatives. Attention to detail and a proactive mindset are necessary for success in this role.
Key Responsibilities:
• Oversee the complete RMA process lifecycle
• Analyze customer return data and issues
• Provide necessary documentation to internal teams
• Track RMA data for management reporting
• Prepare assessments on product usability
Requirements:
• High School diploma or equivalent required
• Over 2 years of experience in PCB manufacturing
• Proficiency in MS Office and ERP systems
• Superior communication...