Coordinate with the firm’s corporate travel agency on all aspects of travel for legal professionals, including bookings, issue resolution, platform updates, and the purchase of flight passes
Respond promptly to travel-related inquiries from legal professionals
Manage onboarding and offboarding of lawyers within the travel booking platform (Concur), ensuring legal assistants maintain accurate and up-to-date traveler profiles
Provide training and guidance to legal assistants on firm travel processes and booking procedures
Oversee and coordinate group travel and room block bookings for firm retreats, meetings, and practice group events
Liaise regularly with travel partners to address booking issues, implement platform updates, and support travel data reporting
Proactively manage cancellations, changes, and other travel disruptions in collaboration with travel a...