Transform rail operations as a Transport Software Implementation Specialist for Resource Planning solutions. Your role will focus on enhancing customer experiences in fleet dispatching and operations management.
This remote position emphasizes your analytical skills and customer engagement. You'll be responsible for analyzing customer needs, ensuring successful software implementations, and collaborating with internal and external teams for optimal solution delivery. Your work will directly improve how rail companies operate across North America.
Key Responsibilities:
• Analyze and align customer needs with software capabilities
• Manage configuration and implementation of software solutions
• Foster ongoing customer relationships and support
• Develop demonstration materials for prospective clients
• Engage in RFI and RFP processes for software tenders
Requirements:
• 5 years of relevant industry experience
• Proven track record in software project delive...