Role Description:

You will join the Customer Success team, whose mission is to ensure the smooth integration, proactive support and loyalty of our customers, while maximizing their satisfaction and identifying opportunities for service improvement and expansion.

Georges and his team (4 people) are seeking a talented and detail-oriented Technical Content Creator to develop comprehensive how-to guides, engaging instructional videos, and in-app content that enhances user experience and helps our audience understand and utilize our products and services effectively.

Your Key Responsibilities:

Content Creation: 

• Develop clear, concise, and engaging how-to guides and instructional content for various platforms, including written guides, video tutorials, (and in-app help content).
• Independently test and explore new or updated features to gain a thorough understanding ...