We are looking for a reliable and seasoned Training and Onboarding Officer who will be responsible for training of potential candidates and onboarding successful Champions for MAX
What You’ll Do
Training and Onboarding
Track riders progress within the onboarding program
Communicate clearly the terms of service and employment contract to new Drivers
Conduct orientation trainings to inform new hires about company policies and procedures
Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract
Build and maintain strong relationships with Drivers. Gather their feedback and contribute to operational improvements
Monitor new hire turnover and retention rates
Create experiential exercises to drive high level of interactivity and retainment
Research new ideas and anticipate future threats and opportunities