Shape the future of technology at Trail as the Senior Director of Business Enablement, focusing on operational efficiency and innovation through strategic systems management. This leadership role is key to aligning business needs with advanced technology solutions.
You will leverage your 10-15 years of experience in technology enablement to ensure seamless integration of enterprise systems, particularly Microsoft Dynamics 365 and future CRM capabilities. By partnering across functions, you will lead initiatives that drive process improvements and measurable value for the organization.
Key Responsibilities: • Oversee business enablement for ERP and CRM systems • Ensure configuration and enhancements align with business needs • Translate strategic goals into technology initiatives • Monitor adoption rates and business impact of systems • Champion behavioral changes related to new technologies