Become an integral part of our team as an International Systems Administrator & Operations Support Specialist located on Yonge St., Toronto. This multifaceted role emphasizes help desk support and operational efficiency for vital health services.
This position offers a detailed contract lasting up to 2 years, focusing on supporting critical business needs. You’ll provide Tier 1 support and manage issue resolution through automated systems, alongside administrative duties in SharePoint, Jira, and Confluence. Your role is crucial for creating reports and maintaining communication for data analysis.
Key Responsibilities: • Support operational activities for public health professionals • Log service calls and manage resolutions promptly • Administer SharePoint, Jira, and Confluence effectively • Generate and distribute routine and ad-hoc reports • Prepare thorough technical documentation for users