🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Tier 1 Tech Support Representative (VoIP)

Hospitality Full Benefits Career Growth
Company

IDT Corporation

Location

Guatemala, Guatemala

Posted

May 31, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

Tier 1 Tech Support Representative (VoIP)


We are looking for a Tier 1 Tech Support Representative (VoIP) to join our team. This is an ideal role for candidates starting their careers in IT support, with a strong technical foundation and willingness to learn.


📍 Hybrid position in Zone 4


🕒 Morning schedule (5:00 am – 2:30pm, friday & saturday OFF)


Requirements

  • Must be able to work a flexible schedule and in hybrid modality

  • High School Diploma

  • Minimum 85% English proficiency (written and verbal)

  • Strong communication and customer service skills

  • Basic knowledge of software and hardware troubleshooting

  • 1 year of experience in tech support, desktop support, or similar (preferred)

  • Experience with remote desktop tools (, TeamViewer, AnyDesk)

    • Technical Knowledge (Basic / Foundational)


    Basic understanding of networking (CCNA know...