Capture and document agreed business processes mapped to D365.
Create clear and structured process maps that connect real-world business & operations to D365 in Microsoft Visio (or similar tools).
Maintain the mapped processes, ensuring readability, relatability & accuracy throughout the project.
Test Planning & Testing
Create clear and detailed test plans and scripts for D365 in Azure DevOps (or similar tools).
Coordinate testing activities & sessions through to formal User Acceptance Testing (UAT).
Work with wider stakeholders to ensure the test plans with acceptance criteria are understood, as well as the expected outcomes for pass/fail responses, with issues & bu...