Job Introduction

We are looking for an experienced Tenancy Management Officer, to join our skilled and friendly team. You will have experience of managing mixed tenure properties and take a proactive approach to neighbourhood and tenancy management.

About the role

You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will work closely with residents to ensure they can sustain their tenancies and maintain their homes to a good standard to fulfil our landlord statutory obligations for compliance, and to meet Decent Homes Standards.

You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with residents to develop cohesive communities and areas where people want to and are proud to live.

You will work in partnership with other agencies an...