Elevate client satisfaction as a Temporary Full Time Support Associate in our Group Customer Team. Utilize your well-developed customer service and communication skills to navigate client requests and administrative tasks.

In this role, you will act as a liaison for clients, handling their inquiries while managing administrative and claims-related tasks. Focus on adaptability and initiative as you process plan changes and prepare documentation. This position offers a chance to contribute directly to enhancing the client experience.

Key Responsibilities

• Liaise effectively between clients and the office
• Handle routine changes and client inquiries
• Process plan and advisor changes accurately
• Order and manage necessary client materials
• Assist team members with administrative duties

Requirements

• Experience in customer service environments
• Solid communication skills both written and oral...