Elevate service management at TELUS as a Senior Technical Product Manager for the ServiceNow ecosystem. Drive operational efficiency and reshape customer experiences through strategic product initiatives.
This role within TELUS's Managed Service Transformation program involves combining product ownership with deep technical expertise. You will influence the ServiceNow roadmap while collaborating across organizational levels to foster efficiency. Your impact will be significant on various business solutions.
Key Responsibilities:
• Define vision and priorities for roadmap initiatives
• Streamline processes to maximize operational efficiency
• Build strong stakeholder relationships organization-wide
• Guide business case development and roadmap setting
• Mentor team members and foster their professional growth
Requirements:
• Proven track record in leading complex transformations
• Deep understanding of ServiceNow and industry trends
• Solid technical exp...