Join TELUS Health as a Client Relationship Leader and make a tangible impact on enterprise client success and satisfaction. Lead critical strategies for enhancing benefits outsourcing solutions and client engagement.
As a vital member of the TELUS Health team, this role requires 7-10 years of strategic client management expertise. You'll focus on retention and growth by ensuring that clients fully realize the value of TELUS services. Collaborate closely with internal teams to enhance customer journeys and drive sustainable growth through innovative solutions.
Key Responsibilities: • Develop in-depth client relationships to align with their goals • Manage post-sales service delivery to uphold standards • Monitor projects to ensure alignment with client needs • Create mitigation plans for risks affecting client retention • Share strategic insights about emerging industry solutions