Transform customer communication at Yelp as a Telephony Full Stack Software Engineer, fully remote in Canada. Utilize your skills in AI and web development to enhance our telecom platform.
In this role, you will join Yelp's dynamic Telephony team to build and manage tools critical to customer acquisition and retention. Your focus will be on developing AI-driven voice bots, enhancing Twilio Flex functionalities, and integrating AWS services. This position allows you to work across the stack while being part of initiatives that drive significant revenue for the company.
Key Responsibilities: • Design and implement voice AI features within our platform • Create Twilio Flex plugins for seamless user experience • Develop backend services to manage call operations • Oversee cloud infrastructure setup with Terraform • Introduce new messaging capabilities for effective communication