Elevate your career at Dialpad as a Software Engineer in the Telephony Engineering team, based in Kitchener, Canada. Focus on enhancing telephony services through innovative engineering solutions.

As a Senior Software Engineer, you’ll be responsible for the evolution of our media engine and the overall telephony stack. This role will allow you to mentor peers, build robust low-latency pipelines, and ensure seamless integration within our AI-driven communications platform.

Key Responsibilities: • Maintain real-time services on Telephony Engines • Optimize voice and video media pipelines for clarity • Resolve complex issues using observability tools • Test for scalability and performance limits • Partner with various teams on call flow designs

Requirements: • Bachelor’s degree in Computer Science or similar • 5+ years of experience in SaaS or real-time communications • Skilled in C/C++ and Python programming • Familiar with SIP, WebRTC, and media codecs • Deep ...