Teleperformance is seeking a Small Fleet Analyst to manage fleet collections in a dynamic hybrid work setting. This role requires effective client engagement and compliance assurance while driving metrics improvement.
In this analyst position, you will focus on managing fleet collection accounts, ensuring timely payment collections, and providing customer support as necessary. Collaboration with internal teams will be critical as you work on trend analysis and compliance monitoring to adhere to both local and global credit rules.
Key Responsibilities:
• Manage collections for assigned fleet accounts
• Ensure timely payment processing and customer structure assistance
• Monitor SAC & Credit Rule compliance effectively
• Implement improvements in reporting, processes, and metrics
• Support Arrears Management Team on complex cases
Requirements:
• Bachelor's degree or equivalent experience in finance
• Familiarity with customer service and collections
• Str...