Telecom ServiceNow CSM Consultant
Position Overview

We are seeking a Telecom ServiceNow CSM Consultant to design and implement customer service solutions supporting telecom subscribers, service fulfillment, customer care, and digital customer experience initiatives.

Required Skills

• ServiceNow CSM


• Customer Service Management


• Case Management


• Customer Workflows


• Service Portals


• Knowledge Management


• Omnichannel Support


• CRM Integrations

Mandatory Requirement

Candidates must have prior Telecom industry experience.