Position/Title

Techno Functional Consultant – ETRM

This role is part of the Professional Services team and requires strong implementation experience with sufficient technical expertise, operating at the intersection of technical implementation and customer engagement.

Roles & Responsibilities

• Provide Ready‑to‑Serve and development support. Design, develop (code), test, and debug applications.
• Troubleshoot and present custom solutions to all potential customer problems.
• Analyze applications for compliance with security protocols.
• Research defects and solve for root cause in applications; research upgrades, patches, and new functionality.
• Enhance current systems and achieve better integration across a business.
• Respond to queries from the client’s side, ensuring timely resolution and delivering the solution on time.
• Provide customer feedback in a timely manner to the Product depart...