In this role, you will make an impact in the following ways:
+ Diagnose and complete less complex repairs to engines at the customer’s site. + Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs. + Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools. + Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. + Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. + Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens. + Identify additional service opportunities with customers. + Complete training in line with skill and business requirements. + Maintain service vehicle and t...