Location:
- Juarez - Juarez, Mexico - **** Avenida de la Torres
- Job Family:
- Manufacturing
- Worker Type Reference:
- Regular - Permanent
- Pay Rate Type:
- Hourly
- Career Level:
- U2
- Job ID:
- R-**********
**Description & Requirements**:
**About the Role**
**What You Will Do**
- Ability to interact and resolve the technical computer issues and Services related to EUC Devices with good customer-oriented service to Harman employees
- Break/Fix Activities - Resolve Incidents and Problems associated with End User Computing Devices, provide Break/Fix support, advice and assistance to employees
- The Support Specialists is responsible for resolving all Incidents and Problems associated with failure or degradation of Services related to EUC Devices.
- Hands & Eyes Support for servers, routers, switches.
Basic understanding of networking and ability to support remote network team to troubleshoot devices
-...