Drive technical management support at Desjardins as a Team Leader. Lead initiatives while ensuring high team engagement and performance in a structured environment. As a Team Leader, you will oversee the technical activities at Desjardins while fostering a collaborative workplace. Your leadership will guide your team toward achieving defined action plans and project milestones. This role emphasizes coaching, problem-solving, and developing effective protocols for staff enhancement. Key Responsibilities: • Lead the execution of unit service offerings and initiatives • Monitor and manage budget, results, and quality • Design training strategies for skill development • Address complaints following organizational guidelines • Support team dynamics through effective communication and guidance Requirements: • College diploma in a relevant area • Minimum two years of experience supervising teams • Required bilingual proficiency in French and advanced English