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Technical Support Specialist - Level 2

Hospitality Full Benefits Career Growth
Company

Stafflink

Location

Ottawa, Canada

Posted

March 14, 2026

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About This Opportunity

Job Description

Join a dynamic, service-focused team dedicated to supporting the technology needs of students, faculty, and staff within a post-secondary institution. As a Technical Support Specialist, you’ll play a key role in maintaining hardware, software, and network functionality across campus. This position is ideal for a tech-savvy problem solver who enjoys working directly with end users and thrives in a collaborative environment.Responsibilities
  • Provide front-line technical support for hardware, software, peripherals, mobile devices, and audiovisual equipment

  • Troubleshoot connectivity issues involving networking protocols and system configurations

  • Guide users in the use of office productivity tools and distance learning platforms

  • Perform operating system installations, upgrades, diagnostics, and repairs

  • Assist in the implementation of system enhancements and asset lifecycle management<...