Become a Technical Support Specialist at Axiom Technologies, providing vital assistance and support to end-users in a fast-paced environment. This role encompasses both on-call and on-site support tailored to branch-specific needs.
Axiom Technologies is searching for a Branch Support Specialist to enhance the IT support framework for medium to large-scale enterprises. This full-time position focuses on delivering efficient troubleshooting and software support, while managing projects and local escalations. Required travel ensures that support is always available where it is needed most.
Key Responsibilities: • Engage with users efficiently through various communication channels • Conduct software installations and repairs • Troubleshoot and maintain software and operating systems • Support escalated cases from helpdesk for applications • Facilitate remote work setups for users