Join us as a Platform Support Specialist focused on Cognos, Tableau, and Power BI. Your hands-on experience will be crucial in ensuring high availability and optimal performance of these analytics tools.
We are seeking a skilled Technical Support Specialist with over five years of experience in platform support for Cognos, Power BI, and Tableau. This role will involve platform administration, performance monitoring, and collaborating with infrastructure teams to maintain compliance. You'll also troubleshoot issues that arise and manage documentation for support processes.
Key Responsibilities:
• Administer and maintain the analytics platforms
• Monitor performance in both cloud and on-prem environments
• Ensure platform reliability for all users
• Collaborate with security and infrastructure teams for compliance
• Troubleshoot issues and document platform settings
Requirements:
• 5+ years of experience in platform-level support
• Hands-on knowledge of AIX,...