Technical Support Engineer – Germany

We are seeking a Technical Support Engineer to support customers across Germany in the surveying and construction equipment sector. This role combines hands-on technical expertise with strong customer interaction.

Key Responsibilities

• Provide pre-sales and post-sales technical support to customers in Germany

• Perform equipment installation, testing, product demonstrations, and troubleshooting

• Deliver customer training and prepare German-language manuals, videos, and documentation

• Collect user feedback and coordinate with HQ for continuous product improvement

• Support local service center setup and handle minor equipment repairs

• Assist the Sales Manager during customer visits and product certification processes

Requirements

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