Join UFA as a Technical Support Analyst III focused on robust application support for retail solutions. Elevate customer experiences and enhance systems like Cardlock and POS.
As a Technical Support Analyst III at UFA, you will support critical applications vital for our operations, reporting directly to the Sr. Manager of IT Cardlock and Retail Services. With 7-9 years of application support experience, you will troubleshoot and enhance application functionalities at Petroleum and Farm Store locations. Your role will also include coordinating with development teams to drive solutions.
Key Responsibilities:
• Handle service requests and incidents for POS systems
• Troubleshoot issues with Cardlock applications
• Support software and hardware technical needs
• Participate in various projects with assigned teams
• Maintain comprehensive technical documentation
Requirements:
• 7-9 years in an application support role
• IT technology diploma or certification p...