Provide product support, system optimizations, troubleshooting and handle customer inquiries with Account Managers, Customer Service and Sales Management.
Work with specialty chemical suppliers for product and application development.
Customer sample data tracking, trending and follow-up on recommendations.
Prepare customer value add service reports and ensure internal KPIs are met.
Oversee technical literature and internal sales team training to increase technical competence for natural gas processing.
Organize and lead customer training seminars.
Opportunity development with local engineering firms.
Provide weekly activity report to Technical Sales Manager.
Field travel may be required within Alberta and British Colum...