Scope and develop custom scopes of work prior to a customer sale.
Customer Management
Primary point of contact for customer during the implementation phase.
Gather requirements and supporting documentation for MLS integration for Transaction Desk.
Vendor Management
Primary point of contact for MLS vendors.
Troubleshoot issues with integrations (listing upload for TD, MLS listing data, member sync discrepancies, etc).
Project Management
Manage a large number of varied customer requests for an integration team responsible for Transaction Desk including setting priorities and continually update priorities based on new requests and changing information.
Manage the flow of information to internal and external enterprise level customers including, but not limited to contract details, deliverables, project status, project ...