Become a vital part of customer success as a Product Technical Support Specialist at a leading office furniture manufacturer in Toronto. This full-time position emphasizes building strong customer relationships and delivering customized product solutions.
You will be responsible for engaging customers to understand their specific requirements while utilizing your technical skills with design software like Solid Edge and AutoCAD. Collaborating with various teams will ensure that the products meet customer expectations in quality and functionality. Your dedication to exceptional service will foster satisfaction and loyalty.
Key Responsibilities:
• Engage customers to guide them in product selection
• Collaborate with teams to customize solutions effectively
• Ensure accuracy in quotations and product support documentation
• Provide technical support for manufacturability and testing needs
• Monitor adherence to quality control standards and timelines
Requirements:...