Elevate your technical expertise in a hybrid role with Interactive Brokers as a Technical Operations Specialist. This position involves monitoring applications and providing crucial operational support for a leading global brokerage.
Join the Technical Operations (TOPS) team in Greenwich, CT, working four days in the office and one day remotely. Your primary responsibilities include problem-solving for operational issues, monitoring critical systems, and collaborating with internal teams. You will play a vital role in ensuring a seamless online trading experience, contributing significantly to the firm's operational excellence.
Key Responsibilities: • Monitor the health of applications and networks • Analyze and troubleshoot operational issues effectively • Provide 2nd-level technical support to various teams • Monitor batch scheduled jobs and escalate failures • Investigate real-time trade issues across parties