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Technical Lead

Hospitality Full Benefits Career Growth
Company

BrainRidge Consulting

Location

toronto, Canada

Posted

June 04, 2026

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About This Opportunity

Objective: Own end-to-end technical leadership for Amazon Connect ecosystem and integrations.

Key Responsibilities:

  • Own D1 + TPSS integration with Amazon Connect
  • Ensure alignment between:
    • IVR / Contact flows
    • APIs (Lambda / backend services)
    • External systems (TPSS, D1 and downstream apps)
  • Provide hands-on troubleshooting support for complex integration issues

Ideal Profile:

  • Deep Amazon Connect + AWS (Lambda, API Gateway, S3, Cognito) experience
  • Benefit to have background knowledge on FIS D1

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