System and portfolio analysis to identify migration and/or improvement recommendations
Design and perform system management (including health checks), installations and configuration management, server/content management, preventative and corrective maintenance, troubleshooting, security and license management, performance monitoring and management activities
Provide administration and operations support
Interface with users and systems engineers to resolve technical and user problems
Oversee Change Management activities on supported systems
Perform capacity planning, COB testing, and disaster recovery planning and design as applicable
Recommend changes to procedures that result in operational optimization
Participate in root‑cause analysis reviews when applicable
Work closely with application teams
Consult for optimal design of server/database environmen...