Join Canada's fastest-growing hospitality company as an IT Support Analyst. This is a 1-year contract position focused on delivering on-site support and exceptional customer service.
In this technical role, you will provide assistance for customer inquiries and troubleshoot various hardware and software issues. Contact with non-technical users will be essential, requiring excellent communication skills. Your expertise in resolving desktop and network problems will ensure user satisfaction across the board.
Key Responsibilities: • Provide support for resolving customer technical issues • Communicate complex technical information simply • Troubleshoot problems related to desktops and printers • Install and configure hardware and new software • Resolve LAN/WAN connectivity challenges effectively
Requirements: • Minimum one year experience in IT support roles • Strong knowledge of troubleshooting desktop and n...